Content Operations Executive
Bengaluru, IndiaFull-timeMid · 2-5 years
About this role
About Eloelo
Eloelo is India’s leading live entertainment platform, bringing creators and communities together through interactive experiences. With millions of users and a thriving creator ecosystem, we are on a mission to reimagine how Bharat entertains.
Master is one of Eloelo’s flagship apps - a skill-first, outcome-driven learning platform focused on helping users build real-world capabilities through structured content and guided journeys.
About the Role:
We are seeking a detail-oriented and proactive Content Operations Executive to support the operations team in managing day-to-day workflows in the Trust & Safety domain. The role involves coordinating operational tasks, handling internal and external queries, managing the Content Management System (CMS), reviewing quality and fact-checking content before it goes live on the app.. The candidate will also be responsible for preparing and maintaining regular reports for various stakeholders to support decision-making and operational tracking.
Key Responsibilities:
● Manage day-to-day operational activities, including CMS video uploads and Content QC.
● Review, validate, and ensure accuracy of content before it goes live on the app (QC).
● Coordinate with internal teams, creators, and partners to resolve operational queries and ensure timely execution.
● Track, compile, and prepare operational and performance reports for internal stakeholders and external agencies.
● Monitor content status, identify issues or gaps, and proactively flag risks impacting timelines or quality.
● Assist in improving operational workflows, documentation, and process efficiency.
● Support the Operations team/Creative producers with ad-hoc operational tasks as needed.
Skills & Qualifications:
● Strong communication skills, both written and verbal.
● Good analytical and organisational skills.
● Proficient in MS Excel / Google Sheets for data preparation and reporting.
● Proactive, detail-oriented, and able to work independently.
● Prior experience in operations and video is a plus.
What You Will Gain:
● Hands-on exposure to end-to-end operational execution, including CMS management, content validation, and app go-live processes.
● Practical experience in managing operational data, reporting, and coordination across internal teams and external partners.
● Opportunity to work closely with cross-functional teams, build strong execution and process-improvement skills, and gain a deeper understanding of content-led platform operations.