Content Solutions Engineer (Pre Sales)

ABOUT THE JOB:

TransPerfect is a world leader in artificial intelligence, website and software localization, GMS (Globalization Management System) software products, and enterprise-level, professional translation services. Our translation solutions allow a diverse array of clients to deliver local language products, services, applications, training, and content in a culturally appropriate manner. We were founded on the belief that great service is, and always will be, a key differentiator in the localization industry.

TransPerfect is looking for a dynamic and team oriented individual with high energy and drive to join the Content Solutions Team as a Content Solutions Engineer supporting the Asian market.

We are looking for an content solution engineer with focus on our AI/MT and GlobalLink Focus to join the Team.

This is a multi-functional, client-facing role that combines:

• Subject Matter Expertise (SME) in Artificial Intelligence (AI), Machine Translation (MT), and Generative AI
• Strategic pre-sales support across the GlobalLink suite
• Technical consulting and solution architecture
• Key account and program management collaboration

The ideal candidate operates at the intersection of AI innovation and enterprise localization technology.

As a Content Solutions Engineer, you will serve as both:

• The AI/MT expert during pre-sales engagements
• A technical advisor and solution consultant for the broader GlobalLink suite of products
• You will work closely with prospective and existing clients to:
• Gather requirements
• Identify automation and optimization opportunities
• Design AI-powered and GlobalLink-enabled solutions to address complex global content challenges

You will also support strategic client relationships by ensuring successful adoption of both AI/MT capabilities and GlobalLink platform solutions.

KEY RESPONSIBILITIES:

AI & MT Subject Matter Expertise

• Act as SME in sales opportunities involving AI, MT, and Generative AI
• Lead client presentations, workshops, and technical discussions
• Evaluate LLM and MT options for external clients and internal production
• Design AI-powered workflows aligned with client use cases

GlobalLink Solution Support

• Support pre-sales efforts across the GlobalLink suite, including workflow automation, integrations, reporting, and content management capabilities
• Translate client business requirements into scalable GlobalLink configurations
• Collaborate with Sales and Product teams to position GlobalLink strategically within enterprise accounts
• Ensure alignment between AI/MT solutions and broader platform architecture

Consulting & Implementation Oversight

• Propose pilot programs and define implementation roadmaps
• Establish KPIs and success metrics
• Coordinate with AI/MT Implementation and GlobalLink teams for deployment
• Ensure smooth communication between clients and internal stakeholder.
• Contribute knowledge and expertise to repository of responses to questions from requests for proposal (RFP) and requests for information (RFI) tender and selection processes.

REQUIREMENTS:

• BS/BA required
• Direct experience with MT, Generative AI, LLM, or other NLP technologies, solutions and services
• Direct sales, client services, key account management or program management experience
• You are familiar with the localization industry and have few years experience working on complex localization projects
• Fluency in English, excellent verbal communication, and client-facing skills
• Technical mindset and ability to grasp complex technical concepts
• Must possess a sense of urgency and the ability to work under pressure
• Demonstrate a high degree of attention to detail and ownership
• Experience managing multi-faceted projects from inception to launch
• You are dynamic, proactive and service-oriented