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MetLife·BFSI·1 hour ago
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Corporate Concierge

Client Site, AustraliaMid · 2-5 yearsCustomer Service Representative

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About this role

Job Title

Corporate Concierge

 

 

Job Description Summary

At Cushman & Wakefield, we create meaningful workplace experiences where people feel welcomed, supported and connected.

We are seeking a professional and service-focused Corporate Concierge to deliver an exceptional experience for employees, visitors and guests at one of our key client sites.

This is a hands-on role suited to someone with a strong hospitality, reception or customer service background who enjoys working in a busy corporate environment.

 

 

Job Description

What you’ll do

  • Welcome employees, visitors, contractors and VIP guests professionally
  • Manage visitor sign-ins, identification checks and access passes
  • Coordinate meeting room and event bookings, room setup and vendor requirements
  • Manage incoming and outgoing mail, couriers and package tracking
  • Assist with locker, storage and temporary car park requests
  • Conduct regular floor inspections and report maintenance, cleaning and safety issues
  • Respond promptly to workplace enquiries and service requests
  • Build positive relationships with employees, visitors, suppliers and building management
  • Identify opportunities to improve workplace processes and the overall customer experience
  • Support major meetings, events and workplace activities as required

About you

You will bring:

  • Previous experience in corporate reception, concierge, hospitality or customer service
  • Professional presentation and excellent verbal and written communication skills
  • Strong attention to detail and organizational skills
  • The ability to manage multiple priorities in a fast-paced environment
  • A practical and solutions-focused approach to problem-solving
  • Confidence engaging with senior stakeholders, employees, visitors and suppliers
  • Strong time-management skills and the ability to work independently
  • Basic proficiency with workplace systems and Microsoft Office
  • Completion of the Higher School Certificate or equivalent

Why join Cushman & Wakefield?

You will join a collaborative workplace team focused on delivering exceptional service and creating a welcoming, efficient and engaging environment for our client and their employees.


This role offers the opportunity to build your corporate workplace experience while working with a leading global real estate services organization.

If you are passionate about customer service and creating positive workplace experiences, we would love to hear from you.


Apply now to join Cushman & Wakefield as a Corporate Concierge.




 

 

 




As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.

INCO: “Cushman & Wakefield”
BFSI

Company

MetLifeBFSI
Client Site, Australia

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from MetLife's careers site·first seen 22 Sept 2026·last verified 22 Sept 2026·How we source jobs

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