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Jobs / Customer Service Manager in United Kingdom
2 days ago
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NatWest Group·2 days ago
2 days ago

Corporate Relationship Director, Real Estate Finance

Guernsey, United KingdomFull-timeSenior · 10-15 yearsCustomer Service Manager

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Must-have skills for this role

  • financial analysis
  • debt structuring
  • risk analysis
  • relationship management

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What you'll do

  • Develop relationships with key stakeholders to support business growth
  • Manage and build relationships with your clients
  • Identify any credit issues they may have
  • Proactively enhance customer satisfaction and advocacy by providing them with products and services that best serve their needs
  • Manage and grow a portfolio focused primarily on Real Estate Finance (REF) customers and originate high-quality new business, building trusted relationships across Guernsey’s REF market
  • Developing a strong local network of customers, property professionals and introducers and will also preparing well researched and comprehensive briefs and pitch books for customers and prospect meetings
  • Using a range of contact and strategy planning tools to identify and meet customer needs, while all the time making sure you’re delivering high quality customer interactions and experiences
  • Acting as a visible, positive presence in other parts of the business and the external market
  • Supporting senior management to assess and analyse the financial information of our customers
  • Maintaining the credit quality of your portfolio to a high standard in conjunction with senior colleagues

What they're looking for

  • Ability to undertake detailed financial analysis including debt capacity analysis, financial modelling, valuation and debt structuring for both existing and prospective customers.
  • Experience in providing effective and proactive support to teams to deliver income through various business channels.
  • Aware of financing and risk management trends in the market to develop innovative solutions.
  • A strong awareness of the local Real Estate market and an appreciation of the economic and financial outlook.
  • A track record of delivering high quality transactions and building outstanding customer and professional relationships, ideally in a corporate environment.
  • An ability to undertake detailed risk analysis and complex debt structuring.

Nice to have

  • Opportunity to work towards an externally recognised qualification

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Join us as a Corporate Relationship Director, Real Estate Finance


  • We’re looking for someone to develop relationships with key stakeholders to support business growth
  • You'll manage and build relationships with your clients. We'll look to you to identify any credit issues they may have
  • This is an opportunity to work towards an externally recognised qualification, allowing you to be successful in your role and advance your career

What you'll do


We’re looking for someone to proactively enhance customer satisfaction and advocacy by providing them with products and services that best serve their needs.

You’ll manage and grow a portfolio focused primarily on Real Estate Finance (REF) customers and originate high-quality new business, building trusted relationships across Guernsey’s REF market.


You'll also be:


  • Developing a strong local network of customers, property professionals and introducers and will also preparing well researched and comprehensive briefs and pitch books for customers and prospect meetings
  • Using a range of contact and strategy planning tools to identify and meet customer needs, while all the time making sure you’re delivering high quality customer interactions and experiences
  • Acting as a visible, positive presence in other parts of the business and the external market
  • Supporting senior management to assess and analyse the financial information of our customers
  • Maintaining the credit quality of your portfolio to a high standard in conjunction with senior colleagues

The skills you'll need


In this role, you’ll need the ability to undertake detailed financial analysis including debt capacity analysis, financial modelling, valuation and debt structuring for both existing and prospective customers. You’ll also have experience in providing effective and proactive support to teams to deliver income through various business channels.

On top of this, you’ll need to be aware of financing and risk management trends in the market to develop innovative solutions.


We’ll also need you to have:


  • A strong awareness of the local Real Estate market and an appreciation of the economic and financial outlook
  • A track record of delivering high quality transactions and building outstanding customer and professional relationships, ideally in a corporate environment
  • An ability to undertake detailed risk analysis and complex debt structuring

Company

NatWest Group
Guernsey, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from NatWest Group's careers site·first seen 22 Sept 2026·last verified 22 Sept 2026·How we source jobs

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