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Jobs / Customer Service Team Lead in United Kingdom
19 days ago
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AO
AWD online·19 days ago
19 days ago

Cover Supervisor / NO EXPERIENCE REQUIRED

Hedge End, United KingdomPart-timeOn-siteMid · 2-5 years₹30.1L/yr · est.Customer Service Team Lead

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Must-have skills for this role

  • classroom management
  • safeguarding
  • student supervision
  • communication

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What you'll do

  • Supervise Lessons: Cover and supervise classes across both key stages during teacher absence, ensuring students remain on task with the work provided
  • Support Tutor Time: Cover tutor registrations, read out daily notices and support students in following classroom expectations
  • Manage Behaviour: Promote positive behaviour, deal promptly with disruption and follow school behaviour, rewards and sanctions procedures
  • Support Learning: Communicate the lesson objective, explain the work set and assist students where possible with understanding and completion
  • Maintain Records: Take lesson registers, record relevant issues and pass information to teachers, tutors or year leaders as required
  • Prepare the Classroom: Ensure resources, books and work are collected, returned and left ready for the class teacher
  • Support Assemblies: Escort and supervise students during assemblies when covering tutor groups
  • Carry Out Duties: Undertake a weekly supervision duty, such as break or lunchtime, and support wider school routines
  • Follow Procedures: Work in line with school policies, safeguarding expectations, health and safety procedures and reasonable instructions

What they're looking for

  • Good communication and interpersonal skills
  • Ability to manage a classroom calmly, confidently and professionally
  • Able to build positive working relationships with students and colleague
  • Good organisational skills and attention to detail
  • Ability to follow instructions, lesson plans, school policies and procedures
  • A positive, flexible and team-focused approach
  • High expectations of student behaviour, engagement and conduct
  • Willingness to learn new skills and complete relevant training
  • Commitment to safeguarding and promoting the welfare of children and young people

Nice to have

  • Classroom Supervisor
  • Cover Teacher
  • Teaching Assistant
  • Learning Support Assistant
  • Classroom Assistant
  • Learning Mentor
  • Education Support Assistant
  • Student Support Assistant

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Cover Supervisor / No Experience Required

We have a fantastic new job opportunity for a confident, organised and positive individual who would like to support young people in a secondary school environment.

Full training will be provided, so this could suit someone with strong communication skills, confidence working with students and an interest in building a career in education.

If you’ve also worked in the following roles, we’d also like to hear from you: Classroom Supervisor, Cover Teacher, Teaching Assistant, Learning Support Assistant, Classroom Assistant, Learning Mentor, Education Support Assistant, Student Support Assistant, Pastoral Support Worker

SALARY: £18,435 Actual Annual Salary / £28,696 FTE + Benefits

LOCATION: Hedge End, Southampton, Hampshire

JOB TYPE: Part-Time, Fixed Term Contract (Starting September 2026 to August 2027)

Fixed Term post for the period of September 2026 to August 2027 while the current post holder is acting up for a different role. This position could become permanent if the current post holder is appointed to the new role permanently.

WORKING HOURS: 28.35 hours per week, 8.30am to 3.10pm Monday to Friday, term time only

JOB OVERVIEW

This is a rewarding opportunity to become involved in the learning and development of young people while gaining valuable school-based experience in a supportive education setting.

Working as a Cover Supervisor you will supervise classes during the absence of the regular class teacher, deliver work from existing lesson plans, support positive behaviour and help students remain focused and engaged.

The Cover Supervisor role could be a career in itself or act as a springboard into teaching or other work with young people, with training provided and support given to develop your skills.

As a Cover Supervisor you will need a calm and professional approach, strong communication skills, the ability to work well as part of a team and a willingness to learn.

DUTIES

Your duties as the Cover Supervisor include:

  • Supervise Lessons: Cover and supervise classes across both key stages during teacher absence, ensuring students remain on task with the work provided
  • Support Tutor Time: Cover tutor registrations, read out daily notices and support students in following classroom expectations
  • Manage Behaviour: Promote positive behaviour, deal promptly with disruption and follow school behaviour, rewards and sanctions procedures
  • Support Learning: Communicate the lesson objective, explain the work set and assist students where possible with understanding and completion
  • Maintain Records: Take lesson registers, record relevant issues and pass information to teachers, tutors or year leaders as required
  • Prepare the Classroom: Ensure resources, books and work are collected, returned and left ready for the class teacher
  • Support Assemblies: Escort and supervise students during assemblies when covering tutor groups
  • Carry Out Duties: Undertake a weekly supervision duty, such as break or lunchtime, and support wider school routines
  • Follow Procedures: Work in line with school policies, safeguarding expectations, health and safety procedures and reasonable instructions

CANDIDATE REQUIREMENTS

  • Good communication and interpersonal skills
  • Ability to manage a classroom calmly, confidently and professionally
  • Able to build positive working relationships with students and colleague
  • Good organisational skills and attention to detail
  • Ability to follow instructions, lesson plans, school policies and procedures
  • A positive, flexible and team-focused approach
  • High expectations of student behaviour, engagement and conduct
  • Willingness to learn new skills and complete relevant training
  • Commitment to safeguarding and promoting the welfare of children and young people

BENEFITS

  • Friendly and sociable colleagues
  • One fully paid day off per academic year to support personal events
  • Two-week October half term during the current trial period
  • Free on-site car park
  • Staff membership rates to a modern on-site Leisure Centre
  • Enrolment in one of the UK’s largest public sector pension schemes
  • Tax efficient Cycle-to-Work scheme through salary sacrifice
  • Good transport links

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.

We reserve the right to close any of our vacancies early.

APPLY TODAY…

By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-C15119

Part-Time, Fixed Term Contract Education Jobs, Careers and Vacancies. Find a new job and work in Hedge End, Southampton, Hampshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awd online | http://www.awdo.co.uk

Company

AO
AWD online
Hedge End, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from AWD online's careers site·first seen 22 Sept 2026·last verified 22 Sept 2026·How we source jobs

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