NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Support Specialist in United States of America
1 month ago
Apply with autofill
Apply with autofill
JPMorgan Chase·BFSI·1 month ago
1 month ago

Credit Support Specialist, Analyst

San Francisco, United States of AmericaFull-timeMid · 4+ yearsCustomer Support Specialist

Sign up free to see how well your resume matches this role.

Boost your chances at JPMorgan Chase

How you compare FREE

?
Your scoreYour score: not yet known
→
43
Top 10%Top 10%: 43 out of 100

Top 10% of NextRaise users matched against Customer Support Specialist roles in United States.

Must-have skills for this role

  • commercial loan documentation
  • hotdocs
  • loan booking
  • loan funding

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

The Credit Support Specialist coordinates activities between the market, the Underwriter, and other areas of Wholesale Lending Serves (WLS). Activities include the handling of executed commercial loan documentation, loan booking and funding, and collateral release amongst other activities.

Commercial Loan Documents

  • Coordinate all commercial document preparation activities through HotDocs
  • Work jointly with Underwriter, coordinate document preparation activities involving outside counsel
  • Review draft and executed loan documents such as loan agreement, notes, guaranties, and security documents for accuracy and agreement with approved terms
  • Coordinate with WLS, outside counsel and the Real Estate Transaction Services team to obtain third-party vendor work such as flood zone certifications, title work, insurance certificates, and UCC searches
  • Ensure completeness of loan package and forward to WLS partner

Post Closing Activities

  • Route loan documentation to WLS partners for booking and funding
  • Coordinate the application of fees collected in conjunction with closing and identify missing fees for follow-up with the market
  • Follow up directly with customers, Bankers, Underwriters and attorneys to clear documentation exceptions
  • Coordinate with WLS partners to correct any errors made in on-boarding credit facilities to the loan systems.
  • Coordinate with WLS partners for the release, substitution or addition of collateral

Experience:

  • College degree or equivalent experience
  • Minimum of 4 years’ experience in commercial loan operations or a credit/lending environment
  • Knowledge of commercial loan documentation. Ability to review commercial loan documents such as loan agreement, notes, guaranties, and security documents for accuracy and agreement with approved terms
  • Knowledge of commercial credit products
  • Knowledge of credit and commercial loan systems.
  • Good verbal, written and organizational skills
  • Detail oriented with ability to multi task and prioritize and work in a team based environment
BFSI

Company

JPMorgan ChaseBFSI
San Francisco, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from JPMorgan Chase's careers site·first seen 31 Aug 2026·last verified 8 Sept 2026·How we source jobs

Similar jobs

  • Support Specialist | PRN at averaSioux Falls, United States of America–match not yet calculated
  • Chinese Customer Support Agent - (Bench Team) at notexternalBellevue, United States of America–match not yet calculated
  • Support Associate at knitwellgroupStore 5063, United States of America–match not yet calculated
  • SASMO Software Support Representative at Fort Polk, LA (Secret Clearance) at gditUSA LA Fort Johnson–match not yet calculated
  • Peer Support Specialist I at nationalchurchresidencesColumbus, United States of America–match not yet calculated

Browse more jobs

  • Customer Support Specialist jobs in United States
  • Technical Support Representative jobs in United States
  • Help Desk Technician jobs in United States
  • Support Operations Manager jobs in United States
  • Customer Support Specialist jobs in Germany
  • Customer Support Specialist jobs in India