Crestmead Retail Design Manager QLD
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What you'll do
- Design and deliver new supermarket developments and refurbishment fit out projects from concept through to completion, ensuring outcomes align with retailer requirements, project budgets and Metcash standards.
- Manage the review, coordination and approval of projects, ensuring compliance with internal processes, governance requirements and best-practice retail design standards.
- Collaborate with retailers, developers, architects, engineers, consultants, contractors and internal stakeholders to develop practical, innovative and customer-focused retail solutions.
- Review and coordinate design and construction documentation to ensure compatibility with approved store fit-out requirements, tenancy obligations, Australian Standards and regulatory requirements
- Conduct site investigations, detailed audits, measure-ups / laser scan captures, feasibility assessments and space planning analysis to support development proposals and optimise store performance
- Analyse store layouts and space utilisation to improve customer experience, operational efficiency and commercial outcomes for independent retailers.
- Provide expert design advice on store planning, customer flow, equipment, joinery, food preparation areas, signage and operational requirements throughout the project lifecycle.
- Present design concepts, feasibility studies and recommendations to retailers and key stakeholders, influencing project decisions and achieving successful outcomes
What they're looking for
- Tertiary qualifications in Architecture, Interior Design or a related design discipline.
- Minimum 3 years' experience in supermarket, convenience or retail design and documentation, preferably within a similar client-side, consultancy or retail design environment.
- High-level proficiency in Autodesk Revit and AutoCAD, with Revit family creation experience advantageous.
- Experience with Enscape or similar visualisation software, supported by a portfolio demonstrating design, documentation and presentation capability.
- Demonstrated understanding of supermarket design methodologies, Australian Standards, NCC building regulations and food safety requirements.
- Proven ability to manage multiple projects concurrently, balancing competing priorities, deadlines and stakeholder expectations.
- Strong communication, presentation and relationship management skills, with the ability to influence outcomes and build trusted partnerships.
- Experience collaborating with retailers, developers, architects, consultants, councils, builders and internal stakeholders to successfully deliver retail projects.
- A collaborative and solutions-focused mindset, supported by strong organisational, analytical and time-management skills.
Nice to have
- Candidates with broader project leadership experience will be highly regarded.
- Revit family creation experience advantageous.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business. When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:
- Grow your career with tailored development programs
- Make your mark in a high-performing, values-led team
- Thrive your way with flexible work options
About the Opportunity
At Metcash, we're passionate about helping independent retailers thrive. Every great shopping experience starts with great design, and that's where you come in.
We're looking for a Retail Design Manager to bring innovative supermarket and convenience store concepts to life. From new store developments to major refurbishments, you'll play a key role in creating functional, customer-focused retail environments that support our retailers' success and strengthen local communities across Australia.
This is more than a design role—it's an opportunity to influence how thousands of customers experience our stores every day.
In this Role, You Will:
- Design and deliver new supermarket developments and refurbishment fit out projects from concept through to completion, ensuring outcomes align with retailer requirements, project budgets and Metcash standards.
- Manage the review, coordination and approval of projects, ensuring compliance with internal processes, governance requirements and best-practice retail design standards.
- Collaborate with retailers, developers, architects, engineers, consultants, contractors and internal stakeholders to develop practical, innovative and customer-focused retail solutions.
- Review and coordinate design and construction documentation to ensure compatibility with approved store fit-out requirements, tenancy obligations, Australian Standards and regulatory requirements
- Conduct site investigations, detailed audits, measure-ups / laser scan captures, feasibility assessments and space planning analysis to support development proposals and optimise store performance
- Analyse store layouts and space utilisation to improve customer experience, operational efficiency and commercial outcomes for independent retailers.
- Provide expert design advice on store planning, customer flow, equipment, joinery, food preparation areas, signage and operational requirements throughout the project lifecycle.
- Present design concepts, feasibility studies and recommendations to retailers and key stakeholders, influencing project decisions and achieving successful outcomes
You’ll bring:
- Tertiary qualifications in Architecture, Interior Design or a related design discipline.
- Minimum 3 years' experience in supermarket, convenience or retail design and documentation, preferably within a similar client-side, consultancy or retail design environment. Candidates with broader project leadership experience will be highly regarded.
- High-level proficiency in Autodesk Revit and AutoCAD, with Revit family creation experience advantageous.
- Experience with Enscape or similar visualisation software, supported by a portfolio demonstrating design, documentation and presentation capability.
- Demonstrated understanding of supermarket design methodologies, Australian Standards, NCC building regulations and food safety requirements.
- Proven ability to manage multiple projects concurrently, balancing competing priorities, deadlines and stakeholder expectations.
- Strong communication, presentation and relationship management skills, with the ability to influence outcomes and build trusted partnerships.
- Experience collaborating with retailers, developers, architects, consultants, councils, builders and internal stakeholders to successfully deliver retail projects.
- A collaborative and solutions-focused mindset, supported by strong organisational, analytical and time-management skills.
What’s on Offer
🏖️ Extra Leave: 5th week of annual leave, 2 well-being days, 1 volunteer day
📚 Career Growth: Endless learning and development opportunities
👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion
⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
🧠 Mental Health: Gold accreditation by Mental Health Australia
🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited
About Us
Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125. We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.
We’re committed to diversity, inclusion, and sustainability - and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.
Join us and be part of something bigger!\
#INFLA
#LI-SS1
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