CRM & Commercial Process Specialist (f/m/d)
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What you'll do
- Support the development of a scalable CRM and commercial operations setup within the Hydro division
- Translate business requirements into practical CRM solutions together with IT and Salesforce administrators
- Document and structure internal commercial processes from lead handling to handover for delivery and invoicing
- Harmonize templates for offers, contracts, presentations, calculation logics, and other sales-related materials
- Ensure CRM data quality, reporting transparency, and consistent process documentation
- Prepare and deliver guidelines, trainings, and change support for Salesforce and commercial processes
What they're looking for
- Experience in CRM, commercial operations, process design, project management, or business engineering
- Understanding of CRM systems, especially Salesforce, and the ability to translate business needs into efficient workflows and reports
- Experience creating or harmonizing offers, contracts, presentations, calculations, or process documentation
- Strong communication and collaboration skills with a structured and solution-oriented mindset
- Very good English and German skills; additional languages are a plus
Nice to have
- Ideally, experience in the energy, infrastructure, or B2B services environment
- Additional languages are a plus
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
CRM & Commercial Process Specialist – Hydro2030 (f/m/d)
Join Axpo Hydro and help shape scalable CRM and commercial operations in an international energy environment. You will contribute to harmonized processes, high-quality data, and efficient collaboration across teams.
What you will do:
Support the development of a scalable CRM and commercial operations setup within the Hydro division
Translate business requirements into practical CRM solutions together with IT and Salesforce administrators
Document and structure internal commercial processes from lead handling to handover for delivery and invoicing
Harmonize templates for offers, contracts, presentations, calculation logics, and other sales-related materials
Ensure CRM data quality, reporting transparency, and consistent process documentation
Prepare and deliver guidelines, trainings, and change support for Salesforce and commercial processes
What you bring & who you are:
Experience in CRM, commercial operations, process design, project management, or business engineering
Ideally, experience in the energy, infrastructure, or B2B services environment
Understanding of CRM systems, especially Salesforce, and the ability to translate business needs into efficient workflows and reports
Experience creating or harmonizing offers, contracts, presentations, calculations, or process documentation
Strong communication and collaboration skills with a structured and solution-oriented mindset
Very good English and German skills; additional languages are a plus
Even if you do not meet every requirement, we encourage you to apply. We value diverse perspectives and are looking forward to getting to know you.
About the team: You will work with experienced colleagues from engineering, operations, asset management, legal, finance, and IT. The team values collaboration, pragmatic solutions, and continuous improvement in an inclusive international environment.
At Axpo Group, we are dedicated to fostering a culture of non-discrimination, tolerance, and inclusion. As an equal opportunity employer, we welcome applications regardless of race and ethnicity, gender identity and expression, sexual orientation, age, disability, as well as socioeconomic, cultural, and religious background. We are committed to ensuring a respectful and inclusive recruiting process and workplace for everyone.
Company
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