Silverlabs·5 months ago
5 months ago
CRM & Data Systems Analyst
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About this role
CRM & Data Systems Analyst
Remote / Hybrid | 2–5 years | Hyderabad
About Rizzle
Rizzle transforms written content into compelling short-form videos through a seamless blend of AI and human creativity. By partnering with media companies and leveraging cutting-edge platforms like Getty Images and Eleven Labs, we efficiently produce high-quality, brand-aligned video content at scale.
Our AI Video Expert team serves as the final quality checkpoint—ensuring every video meets internal standards while aligning with each client’s voice, brand, and platform requirements. This human feedback loop also helps continuously improve our AI systems through reinforcement learning.
Why This Role Exists
Rizzle operates at high volume across Sales, Production, and Operations. Our data lives in multiple systems—and we need someone who can connect them, clean them, and make them useful.
This role is for someone who’s strong in Salesforce but also comfortable experimenting, prototyping, and stitching systems together to solve real business problems.
What You’ll Do
Own Salesforce end-to-end, including configuration, data models, automation, and reporting.
Design CRM schemas that reflect how the business actually operates.
Build and iterate on workflows, automations, and dashboards.
Connect Salesforce with production systems and operational tools using APIs, automation platforms, or lightweight scripts.
Investigate broken flows, messy data, and manual workarounds—and fix them.
Partner with Sales, Operations, Product, and Engineering to translate intent into working systems.
Improve visibility and decision-making by turning data into clear insights.
Who This Is For
You’ll likely enjoy this role if you:
Have 2–5 years of hands-on Salesforce experience.
Like figuring things out even when documentation is incomplete.
Are comfortable using modern tools and AI assistance to build practical solutions quickly.
Understand data modeling and system integration concepts.
Are comfortable pulling data from APIs, files, or databases and making it usable—fast.
Nice to Have
Salesforce Admin certification(s).
Experience with tools such as MongoDB, HubSpot, ClickUp, Jira, Zapier, BI tools, or APIs.
Exposure to production, operations, or analytics data.
Light experience with SQL, scripts, or data transformations.
One Last Thing
We don’t expect perfection. We expect curiosity, ownership, and a willingness to fix things instead of working around them. If you enjoy experimenting, untangling messy systems, and building solutions that scale in the real world, you’ll feel at home here.
Company
Silverlabs
Hyderabad, India
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