CRM Planning Manager - 8 months FTC
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What you'll do
- Lead a team of three Senior Specialists driving repeat engagement and lifetime value for seven million European customers
- Oversee contact strategies, campaign roadmaps, and channel optimization across email, direct mail, and package inserts
- Advance cross channel communications toward a 1:1 personalized customer experience
- Work alongside CRM Operations, Product Marketing, Customer Analytics, and Creative teams to shape how we connect with customers and build long term loyalty across all owned touchpoints
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Make Your Mark as a CRM Planning Manager at Storio group
About the role.
We are looking for a CRM Planning Manager to lead a team of three Senior Specialists driving repeat engagement and lifetime value for seven million European customers. Reporting to the CRM Director, you will oversee contact strategies, campaign roadmaps, and channel optimization across email, direct mail, and package inserts.
You will focus on advancing our cross channel communications toward a 1:1 personalized customer experience. Working alongside CRM Operations, Product Marketing, Customer Analytics, and Creative teams, you will help shape how we connect with our customers and build long term loyalty across all owned touchpoints.
Company
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