Croatian Customer Support - Athens

Are you a fluent Croatian speaker? Are you ready to join one of the best workplaces in Greece?

Speakit, a recruiting company, is by your side to help you land your dream job and work on behalf of one of the most recognized multinational companies in the world.

What will your day be like?

From day one you will attend offices with a multicultural environment and an exceptional training course that will help you grow your technical skills.

You will work alongside a dynamic team and use your written and oral Croatian skills to respond to enquiries made by clients through e-mails, chat and the phone.

What you will need to do:

• Act as the first point of contact for customers
• Responding promptly to customer inquiries
• Processing orders, forms, applications & requests
• Communicating & coordinating with colleagues as necessary
• Identifying and assessing customers’ needs to achieve satisfaction

Requirements

• Native or near native level of Croatian
• B2 to C1 level in English language
• Ability to multitask, prioritize and manage time effectively
• Strong phone contact handling skills and active listening

Benefits

• Excellent starting remuneration package
• 14 salaries per year
• Monthly bonuses
• Health Package
• Training course
• First-class ongoing training and development
• Career development opportunities

In case you reside out of Athens or Greece, please check the Relocation package below:

• Flight ticket to Athens
• 4 weeks of free accommodation
• Paid real estate agency to find you an apartment
• Taxi fare from the airport to your hotel

*To apply for this role, you must have an EU passport and be willing to relocate to Athens - the relocation package is fully covered.