Chewy·12 days ago
12 days ago
CS Workforce Specialist II
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What you'll do
- Support Pharmacy Operations through real-time monitoring and performance management
- Queue management
- Service avoidance analysis
What they're looking for
- Experience in workforce management within multi-department environments
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
We are seeking a Customer Service Workforce Specialist II to support Pharmacy Operations through real-time monitoring and performance management. Key responsibilities include queue management and service avoidance analysis. Ideal candidates have experience in workforce management within multi-department environments.
Skills
- queue management
- real time analysis
- service avoidance analysis
- performance management
- wfm software
- data manipulation
- report crafting
- data visualization
- excel
- communication skills
- operational performance tracking
- forecasting
Company
Chewy
Louisville, United States of America
Company facts come from this company's own listings. We only show what the postings themselves carry.