Customer Care Executive (Female Only)

Responsibilities

• Handle incoming customer inquiries and provide accurate and timely responses
• Resolve customer complaints or issues in a professional and efficient manner
• Ensure customer satisfaction by identifying and addressing their needs and concerns
• Maintain customer records and update the relevant information in the system
• Collaborate with other departments to resolve complex customer problems
• Follow up with customers to ensure their issues are fully resolved
• Upsell products or services to customers when appropriate

Skills

• Strong communication skills, both verbal and written
• Excellent problem-solving and decision-making abilities
• Ability to work in a fast-paced and dynamic environment
• Good knowledge of MS Office

Experience : Minimum 2yrs

Salary : ₹14,000.00 - ₹20,000.00 per month