Danaher·18 days ago
18 days ago
Customer Care Leader
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About this role
Join our team as a Customer Care Leader to manage and develop customer service teams, ensuring operational targets and KPIs are met. Oversee multi-channel responsiveness and collaborate with global stakeholders. Ideal for experienced leaders with a strong background in customer service and team management.
Skills
- customer service management
- team leadership
- salesforce
- oracle
- microsoft office
- process improvement
- kpi monitoring
- stakeholder management
- escalation management
- compliance management
- data analysis
- process automation
- quote processing
- order processing
- professional development
- problem solving
- remote work
Company
Danaher
Kolkata, India
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