Customer Service Administrator
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What you'll do
- Processing customer orders
- Deal with general queries and redirect to the appropriate department/colleagues where necessary
- Greet visitors
- Answer and direct incoming calls
- General administration tasks such as photocopying, filing and scanning
- Communicating with clients and associates as and when required
- Paperwork/goods flow internal and external
- Enter and extract data from PEPs
- Submitting prescriptive orders and arranging deliver/collection to patient
- Ensure patient confidentiality is maintained
- Support the CS team as and when necessary
- Follow up on progress of orders within Manufacturing
What they're looking for
- Previous customer service and administration experience is essential
- Experience using Microsoft Office packages
- Strong communication skills
- Professional telephone manner
- Good organisational skills
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Rewards & Benefits on Offer;
Immediate start date
Monday – Friday working hours
Friendly and supportive working environment
You will be working with blue chip clients
Easily accessible offices
Working hours;
Monday – Friday between 8am – 4:30pm
The Company you will be working with;
MTrec Commercial are proudly representing our industry leading client on their search for an experienced Customer Service Administrator to join their team on a full-time basis. Please apply for an immediate response!
The Role you will be doing;
Processing customer orders
Deal with general queries and redirect to the appropriate department/colleagues where necessary
Greet visitors
Answer and direct incoming calls
General administration tasks such as photocopying, filing and scanning
Communicating with clients and associates as and when required
Paperwork/goods flow internal and external
Enter and extract data from PEPs
Submitting prescriptive orders and arranging deliver/collection to patient
Ensure patient confidentiality is maintained
Support the CS team as and when necessary
Follow up on progress of orders within Manufacturing
About You;
Previous customer service and administration experience is essential
Experience using Microsoft Office packages
Strong communication skills
Professional telephone manner
Good organisational skills
Company
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