Tsc-life·13 months ago
13 months ago
Customer Service Agent
Sign up free to see how well your resume matches this role.
What you'll do
- Fully responsible for the Order to Cash order entry for our distributors.
- Preparing shipments administratively in the ERP system, enabling Warehousing to pick and prepare goods for physical dispatch
- Identifying potential stock shortages and reporting them to the Planning department
- Invoicing delivered goods to customers
- Updating the annual customer shipping information Excel file
- Managing and improving internal processes related to the customer service function
- Continuously improving own administrative skills and accuracy
- Providing customers with information regarding product availability and order status
- Maintaining close contact with Warehousing, Quality Assurance, Quality Control, Finance, Planning, Sales, and Product Management
What they're looking for
- Education level: MAVO/HAVO (equivalent to lower secondary/vocational education)
- Excellent command of English both written and spoken.
- Accurate, stress-resistant, and customer-oriented
- Strong computer skills; proficient in Microsoft Office
- Experience with ERP system Business Central
- Build a strong relation with all our stakeholders.
- Team player and autonomous.
Nice to have
- French, German and/or Dutch as preferred.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
About the job
What will you do?
What do you bring?
What we offer?
Do you want to refer someone for this job?
Ready to make an impact?
Company
Tsc-life
Amsterdam, Netherlands
Company facts come from this company's own listings. We only show what the postings themselves carry.