Wickes·13 days ago
13 days ago
Customer Service Assistant
Sign up free to see how well your resume matches this role.
What you'll do
- Focus on the customer experience in and around the store
- Ensure parking is easy
- Ensure trolleys are in easy reach
- Provide help to customers
- Ensure stock is in the right place
- Ensure deliveries are out on time
- Process payments with a friendly attitude
- Deal with and assist customers daily
What they're looking for
- Must be flexible and reliable
- Must be able to commit to working one of the two weekend days (Saturday or Sunday)
- Must apply with an up to date CV attached
Nice to have
- Ideally has experience working in a similar role
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
The Role...
Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile.Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.
We have an 8-hour position available, requiring weekend cover on either Saturday or Sunday. We are looking for someone who is flexible and reliable and can commit to working one of the two weekend days.
About you...
Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role.
Please ensure to apply with an up to date CV attached. Applications without CVs currently will not be accepted.If you require adjustments to be able to apply, please submit a reasonable adjustment form below.
What can we offer you?
You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:
- If you are 21 yrs and over £12.71 phr, 18 yrs - 20 yrs £12.00 phr and under 18 yrs £8.82 phr.
- Up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do.
We’re a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know here.
*Salary Dependent on Age
Company
Wickes
Burgess Hill, United Kingdom
Company facts come from this company's own listings. We only show what the postings themselves carry.