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Jobs / Customer Service Representative in United Kingdom
13 days ago
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WI
Wickes·13 days ago
13 days ago

Customer Service Assistant

Chorley, United KingdomPart-timeMid · 2-5 yearsCustomer Service Representative

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Must-have skills for this role

  • customer service
  • stock management
  • payment processing
  • retail operations

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What you'll do

  • Focus on the customer experience
  • Manage parking and trolleys
  • Provide help to customers
  • Manage stock placement
  • Handle deliveries
  • Process payments

What they're looking for

  • Flexible and able to work both early and later shifts
  • Able to work 3–4 shifts across the seven days of the week
  • Minimum of one weekend shift
  • Up to date CV

Nice to have

  • Experience working in a similar role

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

The Role...
Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile.Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.

The role is for 16 hours per week. We are looking for someone who is flexible and able to work both early and later shifts. The position will involve working 3–4 shifts across the seven days of the week, including a minimum of one weekend shift.

About you...
Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role.

Please ensure to apply with an up to date CV attached. Applications without CVs currently will not be accepted.If you require adjustments to be able to apply, please submit a reasonable adjustment form below.

What can we offer you?
You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:

  • If you are 21 yrs and over £12.71 phr, 18 yrs - 20 yrs £12.00 phr and under 18 yrs £8.82 phr.
  • Up to £300 per month gain share bonus
  • Up to 10% employer pension contribution
  • Up to 35 days of annual leave including 8 days of bank holidays

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do.

We’re a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know here.


*Salary Dependent on Age

Company

WI
Wickes
Chorley, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Wickes's careers site·first seen 22 Sept 2026·last verified 22 Sept 2026·How we source jobs

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