ABB·16 hours ago
16 hours agoBe an early applicant
Customer Service Lead
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About this role
We are currently hiring a Customer Service Lead to drive exceptional customer support and manage order and payment processes within ABB Robotics Malaysia. Oversee daily service operations, ensure high service quality, and collaborate with cross-functional teams. Ideal for experienced professionals with a strong customer focus and leadership skills.
Skills
- customer service
- order management
- order fulfillment
- service operations
- customer support strategies
- performance monitoring
- process improvement
- stakeholder management
- team leadership
- problem solving
- sap
- salesforce
- compliance management
- internal controls
- audit support
- coaching and mentoring
- english fluency
- regulatory compliance
- governmental stamp duty submission
- purchase order documentation
Company
ABB
Petaling Jaya, Malaysia
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