Bankhcb·19 hours ago
19 hours ago
Customer Service Rep.
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What you'll do
- Process customer transactions including deposits, withdrawals, payments, and cashing checks
- Balance cash drawer and maintain accurate transaction records
- Promote bank products and services based on customer needs
- Provide excellent customer service and resolve customer inquiries professionally
- Assist with branch operations and support team goals
- Maintain confidentiality and comply with bank policies and procedures
What they're looking for
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Attention to detail and accuracy
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
Nice to have
- Previous customer service and/or cash handling experience preferred
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
We are seeking a friendly, dependable, and customer-focused Customer Service Representative to join our team. The ideal candidate will provide exceptional service to our customers while accurately processing financial transactions and supporting daily branch operations.
Responsibilities:
- Process customer transactions including deposits, withdrawals, payments, and cashing checks
- Balance cash drawer and maintain accurate transaction records
- Promote bank products and services based on customer needs
- Provide excellent customer service and resolve customer inquiries professionally
- Assist with branch operations and support team goals
- Maintain confidentiality and comply with bank policies and procedures
Qualifications:
- High school diploma or equivalent
- Previous customer service and/or cash handling experience preferred
- Strong communication and interpersonal skills
- Attention to detail and accuracy
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
HCB is an EEO
Company
Bankhcb
Tawas City, United States of America
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