Customer Service Representative - 12 months

We are expanding our team: As a Customer Service Representative, you will deliver internal and external support, manage orders and claims, and coordinate with various departments to ensure smooth case resolution. Ideal candidates bring customer service experience and strong communication skills, with proficiency in French and English.

Skills

• order management
• customer service
• bilingual french and english
• edi error resolution
• order entry
• warranty claims management
• shipping coordination
• logistics collaboration
• process improvement
• kpi achievement
• sap
• data integrity
• workload management
• relationship management
• meeting facilitation