Customer Service Representative

We are currently hiring a Customer Service Representative to manage customer orders and deliver professional support to channel partners. You will resolve complex inquiries, coordinate with internal teams, and maintain accurate records. Ideal candidates have experience in customer service or order management and thrive in a dynamic, collaborative environment.

Skills

• order management
• customer inquiry resolution
• erp systems
• customer relationship management systems
• sap
• jd edwards
• salesforce
• process improvement
• order entry
• distribution channel support
• problem solving
• bilingual english and french
• coaching
• collaboration
• trade channel support
• retail customer support
• warehouse coordination
• technical support coordination