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Thermo Fisher Scientific·1 month ago
1 month ago

Customer Service Representative

Shanghai, People's Republic of ChinaFull-timeMid · 2-5 years

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About this role

Embrace the role of a Customer Service Representative and play a pivotal role in managing end-to-end order processes, supporting sales operations, and ensuring customer satisfaction. Collaborate with cross-functional teams, drive process improvements, and leverage your ERP and CRM expertise to deliver operational excellence in a dynamic, multinational environment.

Skills

  • erp systems
  • order management
  • customer service
  • sap
  • sales operations
  • e1
  • kingdee
  • crm systems
  • forecast management
  • supply chain
  • stakeholder management
  • salesforce
  • microsoft office
  • logistics fundamentals
  • risk identification and escalation management
  • analytical skills
  • influencing skills
H1B sponsor likely
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