Customer Service Sales Representative (Dutch)
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What you'll do
- Support Dutch-speaking customers with product and order-related enquiries
- Understand customer needs and recommend appropriate products and solutions
- Identify opportunities to upsell and cross-sell where relevant
- Provide professional customer service across the required communication channels
- Support customers throughout the purchasing process
- Work towards individual and team sales and service targets
- Maintain accurate customer and sales information within internal systems
- Deliver a positive and professional representation of the brand.
What they're looking for
- Fluent/native-level Dutch
- Strong communication and customer service skills
- Commercial mindset and comfortable working towards sales targets
- Confident speaking with customers and recommending products
- Motivated, positive and results-focused
- Able to work from Barcelona or Valencia
Nice to have
- Previous customer service, retail, telesales or inside sales experience is advantageous.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
David Kennedy Recruitment is working with a leading international technology and e-commerce company to recruit Dutch-speaking Customer Service Sales Representatives in Barcelona or Valencia. The role combines customer service with a commercial and sales-focused approach, supporting customers throughout their buying journey while identifying opportunities to recommend suitable products and maximise sales.
Position: Customer Service Sales Representative
Location: Barcelona or Valencia, Spain
Work model: On-site
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Support Dutch-speaking customers with product and order-related enquiries
Understand customer needs and recommend appropriate products and solutions
Identify opportunities to upsell and cross-sell where relevant
Provide professional customer service across the required communication channels
Support customers throughout the purchasing process
Work towards individual and team sales and service targets
Maintain accurate customer and sales information within internal systems
Deliver a positive and professional representation of the brand.
REQUIREMENTS:
Fluent/native-level Dutch
Strong communication and customer service skills
Commercial mindset and comfortable working towards sales targets
Confident speaking with customers and recommending products
Motivated, positive and results-focused
Able to work from Barcelona or Valencia
Previous customer service, retail, telesales or inside sales experience is advantageous.
BENEFITS:
Excellent remuneration package and bonus/OTE structure
Career development program
Opportunity to work on an international technology and e-commerce project
A dynamic and creative team with positive and friendly atmosphere
Guidance and tools to reach your full potential.
Company
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