Illinois Tool Works·3 days ago
3 days ago
Customer Service Specialist
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What you'll do
- Deliver exceptional service at our Windsor, Ontario facility
- Take ownership of customer needs and orders
- Resolve issues using D365 expertise
- Collaborate with cross-functional teams
What they're looking for
- Experience in customer service or sales
- Strong communication skills
- Proactive approach
- Detail-oriented
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Seeking a detail-oriented Customer Service Specialist to deliver exceptional service at our Windsor, Ontario facility. Take ownership of customer needs and orders, resolve issues using D365 expertise, and collaborate with cross-functional teams. Ideal for candidates with experience in customer service or sales, strong communication skills, and a proactive approach.
Skills
- dynamics 365
- order management
- customer service
- erp systems
- microsoft office
- process improvement
- root cause analysis
- order processing
- crm systems
- bilingual english/french
- sales support
- problem solving
- project management
- compliance management
- international order management
- returns management
- customer relationship management
- cross-functional collaboration
- customer needs analysis
- pricing accuracy
- precision processes
- account-specific requirements
Company
Illinois Tool Works
Tecumseh, Canada
Company facts come from this company's own listings. We only show what the postings themselves carry.