Customer Service Supervisor

Join our team as a Customer Service Supervisor, leading and motivating a team to achieve objectives and deliver high-quality service. Oversee daily operations, resolve customer issues, and drive continuous improvement. Ideal for experienced leaders with a background in B2B environments and strong communication skills.

Skills

• salesforce
• customer service
• team leadership
• bilingual french and english
• performance management
• process improvement
• sap
• microsoft office
• kpi management
• resource allocation
• cross-functional collaboration
• employee development
• backorder management
• edi error correction
• customer relationship management
• analytical skills
• problem solving
• resource management
• employee scheduling
• invoice processing
• training delivery