Customer Service Warehouse Associate
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What you'll do
- Go the extra mile to engage customers
- Greet and direct customers
- Deliver a wide variety of items to different addresses and through different routes
- Follow routes and time schedule
- Load, unload, prepare, inspect and operate a delivery vehicle
- Inform customers about new products and services
- Follow DOT regulations and safety standards
- Ensure racks are fully stocked
- Coordinate with your team to provide excellent customer service (especially during peak times)
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
What they're looking for
- Customer orientation and ability to adapt/respond to different types of characters
- Ability to multi-task, prioritize, and manage time effectively
- Basic math skills
- Be able to lift 50-70 pounds
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Valid driver’s license
- Excellent organizational and time management skills
- Good driving record with no traffic violations
Nice to have
- Bilingual (English/Spanish)
- Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
- Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
- Knowledge of inventory stocking procedures
- Prior green industry and landscape experience
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
**$19 - $22 per hour**
2901 South Tacoma Way
Tacoma WA 92011
Position Overview
Ewing Outdoor Supply is a fourth generation, family-owned wholesale landscape, irrigation, and outdoor supply company looking for dependable, customer-focused team members to join our operations team. While we have a lot of mantras around the company, two are, “treat the customer right,” and “have fun doing it!” If that sounds like you, keep reading…
This role provides a variety of activities—including customer service, warehouse operations, inventory support, local deliveries, and sales assistance—making it ideal for someone who enjoys being active, working both indoors and outdoors, and being part of a fast-paced, team-oriented environment. Though preferred, this hands-on, foundational role doesn’t require prior industry experience; we provide world-class training to set you up for success from day one!
So, do you value hard work, customer service, and teamwork? If so, reach out because we want to meet!
Daily Responsibilities This role supports the day-to-day operations in a fast-paced wholesale environment serving contractors and industry professionals. Job responsibilities include, but are not limited to:
Customer Service & Sales
• Greet customers, answer calls, and field customer questions.
• Support customers in selecting landscape materials, outdoor supplies, and irrigation product recommendations.
• Build and manage customer relationships and offer sales support to customer accounts.
Warehouse & Yard Operations
• Pull, stage, and load customer orders, including stone, soil, mulch, and hardscape materials.
• Maintain a clean, organized, well-stocked, and welcoming warehouse and yard, while following all equipment and material-handling safety standards.
Inventory Management
• Receive and stock deliveries and transfers.
• Assist with cycle counts and inventory accuracy checks.
Delivery and Transportation
• Load and unload materials using company delivery vehicles while following all safety protocols.
• Safely deliver customer materials in company delivery vehicles to local job sites, while providing world-class customer service upon arrival.
Requirements
What we are looking for…
Valid driver’s license and clean driving record
Ability to lift 50–75 lbs regularly
Comfortable working indoors and outdoors
Strong work ethic and reliability
Basic math and communication skills
An eagerness to work as a team and deliver world-class customer service
Preferred, but not required…
Warehouse associate experience
Delivery driver experience
Forklift certification
Knowledge of irrigation, plumbing, or landscape materials (remember, our training rocks!)
Spanish Bi-Lingual is always a plus
Benefits
- Why Join Ewing?
- This position is a great starting point for individuals who are motivated, reliable, and excited to grow. We’re proud to offer long-term career paths and advancement opportunities across locations and departments, making this more than just a job—it’s a chance to build a career with a company that values people, teamwork, and doing the right thing for our customers. Other cool perks include:
- 401K and Employee Profit Sharing
- Full-time, steady work
- Opportunities for advancement
- Competitive pay based on experience
- World-class training and paid learning incentives What are you waiting for? Reach out today!
Company
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