Customer Service / Wholesale - German Speaking
Sign up free to see how well your resume matches this role.
What you'll do
- Manage existing relationship with clients: Retailers/Online Retailers
- Deliver high quality customer service
- Assist with new customer's enquiries
- Process orders received via the telephone, fax, e-mail or internet
- Be proactive in the area of Customer retention
What they're looking for
- Fluent in German
- Strong customer focus and professional approach
- Excellent communication skills, both oral and written
- Ability to work effectively as part of a team
- Good computer skills
- Positive "can do" attitude
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Advancing People Multilingual - Recruitment Specialists are now recruiting for a German Speaking Wholesale Coordinator / Customer Service Advisor who can work on a hybrid basis for their client based in Nottingham City Centre.
Office based in Nottingham 2 days a week, remote 3 days a week.
As a German Speaking Account Coordinator / Wholesale Coordinator it will be your responsibility to work with customers, primarily those based in the German speaking region and covering the German speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner.
Roles & Responsibilities:
- Manage existing relationship with clients: Retailers/Online Retailers
- Deliver high quality customer service
- Assist with new customer's enquiries
- Process orders received via the telephone, fax, e-mail or internet
- Be proactive in the area of Customer retention
Person Specification:
- Fluent in German
- Strong customer focus and professional approach
- Excellent communication skills, both oral and written
- Ability to work effectively as part of a team
- Good computer skills
- Positive "can do" attitude
This is a full time Permanent position offering an annual salary of £26,000 + attractive company benefits.
The role offers flexibility to work from home / Remote working
Office based in Nottingham 2 days a week, remote 3 days a week.
Advancing People Multilingual - Recruitment Specialists
Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Company
Company facts come from this company's own listings. We only show what the postings themselves carry.