Customer Site Manager

Join our team as a Customer Site Manager, leading onsite delivery of complex laboratory asset management programs. Oversee a team of four, ensuring instrument uptime and service excellence while fostering strong client relationships. Ideal for experienced professionals in laboratory operations with proven people management skills.

Skills

• laboratory asset management
• people management
• customer relationship management
• service delivery
• operational excellence
• process improvement
• team leadership
• microsoft excel
• budget management
• performance management
• resource management
• cross-functional collaboration
• problem resolution
• business process improvement
• stakeholder management
• service operations
• account retention
• business growth strategy
• mentoring
• coaching
• microsoft office
• cross-functional team leadership
• service policy implementation
• healthcare operations
• life sciences operations