Customer Success Intern - Summer 2027
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What you'll do
- Work with satisfied customers on renewing their contacts
- Call expired accounts to win them back and manage team inboxes
- Shadow our Customer Success Specialists here as well, finding out how to upsell and cross-sell whenever there’s an opportunity
What they're looking for
- Rising Junior or Senior pursuing a Bachelor’s degree in an accredited college or university
- Excellent written, verbal and communication skills
- Detail oriented
- Willingness to learn about technology
- Proficiency in Windows and Microsoft Office
- Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
About Our Summer Internship Program
Our Summer Internship Program is designed for students entering their final year of university who are eager to gain meaningful, real-world experience in a fast paced, collaborative, and professional environment.
As a Summer Intern, you'll participate in a comprehensive onboarding experience led by our University Relations team to set you up for success from day one. Throughout the program, you'll also have the opportunity to participate in weekly professional development sessions, networking events, social activities, and other engaging experienced designed to support your personal and professional growth.
The program takes place from June – August 2027 (10-week program).
Your Role
In the Customer Success Internship, you’ll work with satisfied customers on renewing their contacts. You’ll call expired accounts to win them back and manage team inboxes. You’ll shadow our Customer Success Specialists here as well, finding out how to upsell and cross-sell whenever there’s an opportunity.
Qualifications
- Rising Junior or Senior pursuing a Bachelor’s degree in an accredited college or university
- Excellent written, verbal and communication skills
- Detail oriented
- Willingness to learn about technology
- Proficiency in Windows and Microsoft Office
- Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
Benefits
As a paid intern at Veeam, you’ll receive:
- Paid Company Holidays during your internship
- Tech Stipend to help set up your workspace
- 8 Hours of Paid Volunteer Time through our Veeam Cares Program
- Personal and Professional Development through our Internship Program
We’re committed to providing a supportive and rewarding internship experience.
The pay range posted is an hourly rate of base pay. When making an offer of employment, Veeam will take into consideration the candidate’s expectations, experience, education, scope of responsibility for the role, and the current market demands.
Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.
Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.
By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.
Company
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