Tasq-work·6 months ago
6 months ago
Customer Support Associate - Makati
Sign up free to see how well your resume matches this role.
What you'll do
- Respond promptly and professionally to customer inquiries via phone, email, and chat
- Assist customers with their concerns and provide appropriate solutions
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to improve customer service processes
- Meet or exceed individual and team performance targets
What they're looking for
- At least a high school graduate
- Must have at least 12 months of solid BPO experience
- Must be conversant in both spoken and written English
- Amenable to work fully on-site in Makati City
- Amenable to work on graveyard shift and shifting schedule
- Can start ASAP
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
We are seeking a Customer Support Associate to join a growing team in Makati. The ideal candidate will provide excellent customer service by handling inquiries, resolving issues, and ensuring customer satisfaction through effective communication and support.
Key Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and chat
- Assist customers with their concerns and provide appropriate solutions
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to improve customer service processes
- Meet or exceed individual and team performance targets
Requirements
- At least a high school graduate
- Must have at least 12 months of solid BPO experience
- Must be conversant in both spoken and written English
- Amenable to work fully on-site in Makati City
- Amenable to work on graveyard shift and shifting schedule
- Can start ASAP
Benefits
- Free HMO
- Free Dependents
- Night Differential
- Program Incentives
Please note that this is contingent to the final company or account you'll be profiled to.
Company
Tasq-work
Makati City, Philippines
Company facts come from this company's own listings. We only show what the postings themselves carry.