Customer Support Engineer
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About this role
MGID is a global native advertising platform that helps brands reach unique local audiences at scale. At MGID, we empower brands and publishers to collaborate transparently through our privacy-first targeting technology. This enables advertisers to drive performance and awareness while allowing publishers to retain and monetize their audiences. Today, we’re creating innovative technologies, and with your help, we aim to reach even greater heights.
As a Customer Support Engineer, you will have a chance to join our Support team and provide a high-level technical support of MGID system.
What You'll Do:
Technical support via chat and email
Investigating and solving issues related to different products
Debug and troubleshooting integrations
Preparing and running queries in DB
Widgets Design
Who You Are:
You possess an expertise with:
Linux shell
MySQL
Bug Tracking Systems (Youtrack, Jira, etc.)
HTML5/CSS3/JS
RestAPI
Will be a plus:
Any programming language
Language proficiency:
Intermediate+ English level
Native Ukrainian
Company
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