IEnergizer·1 month ago
1 month ago
Customer Support Executive
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What you'll do
- Handle customer queries via phone, email, and chat with prompt resolution.
- Resolve complaints and provide accurate product or service information.
- Maintain customer records and update CRM systems.
- Coordinate with internal teams to resolve escalated issues.
- Ensure high customer satisfaction and meet service quality targets.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Handle customer queries via phone, email, and chat with prompt resolution. Resolve complaints and provide accurate product or service information. Maintain customer records and update CRM systems. Coordinate with internal teams to resolve escalated issues. Ensure high customer satisfaction and meet service quality targets.
Company
IEnergizer
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