Customer Support Representative I
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What you'll do
- Resolves customer inquiries and complaints fairly and effectively
- Provides product and service information to customers
- Builds and maintains strong relationships with customers to gain an understanding of customer needs
- Assist in the development of improvement plans and programs in response to customer feedback.
- Cooperation with Quality Management & Planning to ensure new products are set up in the system
- Ensures correctness and completeness in cooperation with local entities and customers
What they're looking for
- Has skills developed through formal training or work experience
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Working at Freudenberg: We will wow your world!
Responsibilities:
• Resolves customer inquiries and complaints fairly and effectively
• Provides product and service information to customers
• Builds and maintains strong relationships with customers to gain an understanding of customer needs
• Assist in the development of improvement plans and programs in response to customer feedback.
• Cooperation with Quality Management & Planning to ensure new products are set up in the system
• Ensures correctness and completeness in cooperation with local entities and customers
Qualifications:
- Has skills developed through formal training or work experience
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
Freudenberg Flow Technologies Ltd.Company
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