ABB·1 day ago
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Customer Support Specialist - AI Expert
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What you'll do
- Drive the adoption of digital solutions and AI-based tools to support customer orders and process evolution.
- Coordinate order entry.
- Resolve customer requests.
- Enhance the customer experience.
What they're looking for
- Strong digital skills
- Bilingual in Italian and English
- Experience in customer support
- Experience in order management
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Join our team as a Customer Support Specialist - AI Expert, where you will drive the adoption of digital solutions and AI-based tools to support customer orders and process evolution. You will coordinate order entry, resolve customer requests, and enhance the customer experience. Ideal for candidates with strong digital skills and a passion for customer support.
Skills
- microsoft excel
- customer support
- order management
- data analysis
- power bi
- microsoft office
- process improvement
- stakeholder communication
- power apps
- power automate
- sharepoint
- ai-based tools
- problem solving
- teamwork
- microsoft copilot
- scheduling
- invoicing
- transportation coordination
- order entry
- digital solutions adoption
- bilingual italian english
Company
ABB
Dalmine, Italy
Company facts come from this company's own listings. We only show what the postings themselves carry.