Sonova·3 days ago
3 days ago
Customer Support Specialist
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What you'll do
- Provide timely and professional assistance to customers
- Addressing inquiries and resolving issues related to shipments, returns, and orders
What they're looking for
- Strong communication skills
- Experience in customer service
- Proficiency in Microsoft Office Suite
Nice to have
- Experience with SAP
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
We are seeking a Customer Support Specialist to provide timely and professional assistance to customers, addressing inquiries and resolving issues related to shipments, returns, and orders. The role requires strong communication skills and experience in customer service, ideally with SAP and proficiency in Microsoft Office Suite.
Skills
- sap
- customer service
- microsoft office suite
- salesforce.com
- call center operations
- order tracking
- billing and pricing
- warranty management
- returns management
- bilingual spanish
- manufacturing operations
- backorder management
- web services
- cross-functional collaboration
- key performance indicators
Company
Sonova
city, United States of America
Company facts come from this company's own listings. We only show what the postings themselves carry.