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Jobs / Customer Service Team Lead in United Kingdom
9 days ago
DHL·9 days ago
9 days ago

Customs Supervisor

Lichfield, United KingdomMid · 2-5 yearsCustomer Service Team Lead

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Top 10% of NextRaise users matched against Customer Service Team Lead roles in United Kingdom.

Must-have skills for this role

  • customs compliance
  • team leadership
  • hmrc regulations
  • customs documentation

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What you'll do

  • Monitor operational performance
  • Drive continuous improvement
  • Manage team performance and coaching
  • Handle stakeholder and customer relationship management
  • Resolve issues through problem-solving and escalation management
  • Ensure resource allocation and workload prioritization

What they're looking for

  • customs compliance
  • team leadership
  • hmrc regulations
  • customs documentation

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Who is DHL Global Forwarding? DHL Global Forwarding (DGF) is part of the DHL Group. While the DHL Group employs more than 580,000 people globally, DGF has around 31,000 freight forwarding experts i...

Skills

  • customs compliance
  • team leadership
  • hmrc regulations
  • customs documentation
  • operational performance monitoring
  • continuous improvement
  • performance management
  • stakeholder management
  • customer relationship management
  • problem solving
  • decision making
  • resource allocation
  • training and development
  • operational reporting
  • process improvement
  • kpi monitoring
  • escalation management
  • compliance review
  • coaching
  • workload prioritization

Company

DHL
Lichfield, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from DHL·first seen 11 Sept 2026·last verified 11 Sept 2026·How we source jobs

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