D365 Business Central - Functional Consultant
Bengaluru, IndiaFull-timeMid · 2-5 years
About this role
Join the digital revolution with ERBrains Business Solutions, where we're not just transforming businesses – we're shaping the future of digital innovation!
About us:
At ERBrains, we're all about driving business transformation and re-engineering processes to pave the way for tomorrow's digital landscape. Our expertise spans ERP Consulting, Implementation, and Managed Services, utilising cutting-edge platforms which includes ERP Consulting, Implementation and Managed Services using Microsoft Dynamics 365, Cloud Consulting, Microsoft Azure and Microsoft Dynamics 365. With a powerhouse team of over 120 professionals across ERBrains India, Dubai, UAE, and the USA, and over a decade of Microsoft Gold Competency in IT Service Management, we're primed to lead the charge into tomorrow's digital era!
We are seeking a Functional Consultant for our Dynamics 365 Business Central practice. The ideal candidate will have hands-on experience in Business
Central implementations and support engagements across multiple functional areas. The consultant will work closely with clients and project teams to analyze business requirements, configure solutions, support testing and training activities, and contribute to successful project delivery. Experience in Manufacturing and Supply Chain processes will be an added advantage.
Roles & Responsibilities
- Participate in Dynamics 365 Business Central implementation and support projects across all phases, including Requirements Gathering, Configuration, Testing, Training, Go-Live, and Post-Go-Live Support.
- Conduct workshops and discussions with business users to understand business processes and requirements.
- Analyze business requirements and prepare Functional Requirement Documents (FRDs), process flows, and solution documentation.
- Configure and support various Business Central modules based on project requirements.
- Assist clients in adopting Business Central best practices and process improvements.
- Collaborate with technical consultants on customizations, reports, integrations, and data migration requirements.
- Support User Acceptance Testing (UAT), issue resolution, and end-user training activities.
- Assist in master data setup, migration, validation, and reconciliation activities.
- Troubleshoot functional issues and provide effective business solutions.
- Maintain project documentation and contribute to knowledge-sharing initiatives.
- Stay updated with new Business Central features, releases, and industry best practices.
Required Skill set:
ERP Expertise
- Good knowledge of Microsoft Dynamics 365 Business Central and/or Dynamics NAV.
Functional Expertise
- Experience working across multiple Business Central modules.
- Strong understanding of end-to-end business processes and cross-functional dependencies.
Business Analysis
- Ability to gather, analyze, and document business requirements.
- Strong process mapping and solution design skills.
Documentation
- Experience preparing FRDs, test scripts, solution documents, and user guides.
Tools
- Knowledge of RapidStart, Configuration Packages, Data Migration, and standard implementation tools.
Soft Skills
- Excellent communication, stakeholder management, analytical, and problem-solving skills.
Modules to be familiar with:
- Finance & Accounting (General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash Management)
- Sales & Receivables
- Purchasing & Payables
- Inventory Management
- Warehouse Management
- Supply Chain Management
- Manufacturing
- Production Planning & Scheduling
- MRP & Demand Forecasting
- Assembly Management
- Service Management
- Jobs / Project Management
- Resource Management
- CRM & Customer Management
- Basic Reporting and Business Processes
- Approval Workflows