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10 months ago
Next-job-abroad·10 months ago
10 months ago

Danish-speaking Customer Support Representative in sunny Crete

Svendborg, DenmarkFull-timeMid · 2-5 years

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About this role

Join our client’s Nordic Clothing Brand Customer Experts team in Crete, Greece!

How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you’d like to explore?

If you are fluent in Danish and possess an unparalleled passion for self-expression through fashion, grab the opportunity and come work with our client’s Danish Online Fashion Brand support team.

What you will do:

  • Be the primary point of contact for customer requests, representing Europe’s most fashionable tech company
  • Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
  • Handle inquiries about product orders, payments and deliveries, as well as complaints – always in a professional and timely manner
  • Turn every customer into a happy customer!
  • Exchange ideas and solutions with your colleagues!
  • Enjoy your time in Greece!

Requirements

  • Fluency in Danish
  • Very good use of English – both in written and spoken language
  • Work experience in the field of retail is welcome
  • Familiarity with e-commerce will be considered an asset
  • Exceptional communication & soft skills, as well as a problem-solving mentality
  • Computer knowledge/tech savviness
  • A positive and adventurous attitude
  • A sponge that is willing to soak up all the knowledge and experience offered

Benefits

  • Complete relocation support (paid flights + possibility for accommodation provided by the company for the whole employment period)
  • Competitive monthly salary + 2 extra salaries per year
  • A generous bonus scheme
  • Fully remunerated training by certified instructors
  • Health care benefits and numerous other discounts
  • Consistent support for anything you may need along the way
  • State-of-the-art premises – including an amazing activity room with a fully-equipped gym, table tennis table and TV
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • Professional growth & development opportunities within a multicultural, safe and fun workplace
  • Work for a Great Place to Work-Certified Company that fosters diversity

    This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
H1B sponsor likely
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