Data Center Surge Technician (Travel Team)
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What you'll do
- Execute high-volume rack and stack deployments in live and non-live environments
- Install, terminate, and manage fiber (single-mode and multi-mode) and copper cabling systems
- Perform fiber splicing, cleaning, testing, and troubleshooting, including OTDR testing and fault isolation
- Support physical infrastructure builds including cable routing, ladder racking, and power distribution
- Read and validate port maps, rack elevations, and infrastructure designs
- Diagnose and repair hardware issues across servers, switches, and network components
- Replace defective components (PSUs, NICs, fans, etc.) with minimal disruption
- Execute live service swaps and support production environments under SLA constraints
- Perform physical layer troubleshooting (ports, cabling, connectivity)
- Rapidly integrate into new sites and contribute within 24–72 hours of arrival
- Follow MOPs, CMOPs, and safety protocols with strict adherence
- Accurately document work through ticketing systems and operational logs
What they're looking for
- 2–5+ years of hands-on experience in data center operations, infrastructure deployment, or break/fix repair
- Strong experience with rack and stack, cabling, and hardware installation
- Proven experience with fiber (splicing strongly preferred, OTDR testing, troubleshooting)
- Familiarity with Cisco, Juniper, Arista, and x86 server hardware
- Experience with low voltage systems and industry standards (BICSI, ANSI, EIA/TIA)
- Ability to read technical diagrams, port maps, and infrastructure documentation
- Valid driver’s license and ability to travel
- Willingness to complete background checks and client-specific onboarding requirements
- Commitment to safety, quality, and operational excellence
Nice to have
- Fiber splicing strongly preferred
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
OUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
EOS IT Solutions is seeking highly skilled and adaptable Data Center Surge Technicians to join a centralized travel team supporting data center operations, infrastructure deployments, fiber optic installations, and critical operational initiatives across North America. This team supports new site turn-ups, expansions, deployment projects, infrastructure upgrades, SLA recovery efforts, and operational coverage needs.
TRAVEL REQUIREMENTS
- Travel 70-90% across North America
• Mobilize within 24-48 hours
• Deployments lasting 2-6+ weeks
• Hotel-based travel environments
• Flexible schedule including nights, weekends, and overtime
• Preferably located near a major airport
KEY RESPONSIBILITIES
Data Center Deployment & Infrastructure: Rack and stack deployments, server and network installation, structured cabling, site commissioning, migrations, rack elevations and physical infrastructure builds.
Fiber Optic Installation & Testing: Install and manage single-mode and multi-mode fiber systems, perform cleaning, testing, troubleshooting, OTDR testing, fault isolation, certification, and support fusion/ribbon splicing activities.
Break/Fix & Operations: Diagnose and repair server, network, and physical infrastructure issues, perform hardware replacements, troubleshoot Layer 1 connectivity issues, and support SLA-driven environments.
ESSENTIAL CRITERIA
- 2-5+ years in data center operations, infrastructure deployment, structured cabling, fiber optics, or break/fix support
• Strong rack-and-stack and hardware deployment experience
• Experience with fiber installation, testing, troubleshooting, and support
• Experience supporting production environments
• Ability to read technical drawings and infrastructure documentation
• Experience with Cisco, Juniper, Arista, or x86 server hardware
PREFERRED QUALIFICATIONS
- Fusion or ribbon splicing experience
• OTDR interpretation experience
• BICSI, FOA, CCNA, JNCIA, Network+, or related certifications
• Hyperscale or enterprise data center experience
• Experience leading deployments or mentoring technicians
SUCCESS PROFILE
Thrives in fast-paced environments, adapts quickly, demonstrates ownership and accountability, communicates effectively with clients and technical teams, and maintains a strong customer-focused mindset.
EOS BENEFITS:
At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:
- $250/week Travel Bonus
- Health, Vision, and Dental Insurance starting the 1st of the month after your start date.
- 10 Days of Paid Time Off (PTO) annually
- Occasional overtime and bonus opportunities
- 12 Paid Holidays
- 6 Sick Days (available after 90 days of employment)
- 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)
Pay Range: $32.45-$38.46/hr
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
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Company
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