Data Intake Associate - Hybrid
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About this role
At Caris, we understand that cancer is an ugly word—a word no one wants to hear, but one that connects us all. That’s why we’re not just transforming cancer care—we’re changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: “What would I do if this patient were my mom?” That question drives everything we do.
But our mission doesn’t stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare—driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Position Summary
Our Data Intake Associates are the forefront to our billing department, they are responsible for precise data entry, document management and requesting necessary patient medical records to aid our accounts receivable personal justify medical necessity. We need individuals who understand the importance of protecting patients' right to privacy, review and release of information are in compliance with the request, authorization, company policy and HIPAA regulations.
Job Responsibilities
Adheres to all company policies and procedures.
Review all patient insurance information needed to complete coverage verification.
Manage all incoming fax and mail correspondence.
Receive and process requests for patient health information in accordance with state and federal guidelines.
Review all patient insurance information needed to complete coverage verification.
Work with clinical teams, facilities, and providers to ensure compliance of healthcare information management documentation
Required Qualifications
High School degree or equivalent required.
Meets productivity/performance standards as set forth by management.
Maintains patient confidentiality and complies with HIPAA regulations.
Proficient in MS Office (Word, Excel, Outlook)
Must be highly organized with a strong attention to detail
Demonstrates solid time management skills and organization
Flexibility and ability to handle and manage frequent changes effectively and efficiently
Preferred Qualifications
Prior experience working with Insurance providers in a payor setting.
Must possess professionalism, superior organizational skills, communications skills that allow the ability to educate and influence, an unrelenting passion for persistent follow up, and a drive towards problem resolution.
Drive for Results (Service, Quality, and Continuous Improvement) - Ensure procedures and processes are in place that will lead to delivery of quality results and continually reassess their effectiveness to achieve continuous improvement.
Communication - Proficient verbal and written communication skills. Willingness to share and receive information and ideas from all levels of the organization to achieve the desired results.
Teamwork - Commitment to the successful achievement of team and organizational goals through a desire to participate with and help other members of the team.
Customer Service Focus - Demonstrate a focus on listening to and understanding client/customer needs and then delighting the client/customer by exceeding service and quality expectations.
Physical Demands
Must possess ability to sit and/or stand for long periods of time.
Must possess ability to perform repetitive motion.
Ability to lift up to 15 pounds.
The majority of work is performed in a desk/cubicle environment.
Training
All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
Other
Willingness to work shift work and overtime.
Job may require occasional weekends, evenings, and/or holidays.
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This job description reflects management’s assignment of essential functions. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Company
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