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Jobs / Customer Service Team Lead in United States of America
4 months ago
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Clearwateranalytics·4 months ago
4 months ago

Data & Recon Team Lead (Reference Data Focus)

United States of AmericaSenior · 6-10 yearsCustomer Service Team Lead

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About this role

Job Summary

Clearwater Analytics is hiring a Data & Reconciliation Team Lead to drive data accuracy, operational performance, and team execution across our platform. This role leads a team responsible for delivering timely, high-quality investment data, with a strong focus on reference data integrity (security master, pricing, market data, corporate actions).

Key Responsibilities

  • Lead and develop a team of 5–10, driving performance against KPIs

  • Oversee reconciliation across 2–3 markets and ensure data accuracy and completeness

  • Own and resolve complex reference data discrepancies across multiple data sources

  • Monitor team output (including client communications) to ensure quality and timeliness

  • Partner with custodians, asset managers, and internal teams to resolve data issues

  • Identify and implement process improvements, including automation and auto-recon enhancements

  • Lead 1–2 strategic initiatives annually aligned with business priorities

Qualifications

  • 7+ years in investment operations, reconciliation, or data management

  • 5+ years leading operational teams

  • Strong reference data experience required

  • Proven ability to solve complex data issues and improve processes at scale

  • Data-driven mindset with strong communication and leadership skills

What You’ll Bring

  • Hands-on leadership with a focus on team development and accountability

  • Ownership mindset around data quality and client outcomes

  • Ability to operate both strategically and in the details

Company

Clearwateranalytics
United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Clearwateranalytics's careers site·first seen 22 Jun 2026·last verified 8 Sept 2026·How we source jobs

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