Daytime Shift Leader - Ice Cream
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What you'll do
- Timely and efficiently open the store, either alone or with a team
- Confident and timely prepare food items; maintain an elevated awareness of stock levels
- Accurately communicate and serve customers with joy, demonstrate thorough knowledge of all product details and service standards
- Maintain responsible cash handling and perform closing cash out procedures accurately
- Exemplify Sundae’s customer service standards; execute with pride and leadership
- Participate in and contribute to all staff meetings and team cleaning tasks
- Lead a team to success during a shift by setting the example for positive customer interactions, portion control, and cleanliness standards
What they're looking for
- Must be 16 or older
- Must have work availability throughout summer season (approximately 9/30/2026)
Nice to have
- 1+ years of customer service experience preferred
- Some foodservice experience preferred
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Are you looking for a fun, full time seasonal job in the restaurant industry? Do you have what it takes to lead a small team through a shift with success? Sundae is looking for the right candidate to join our tight-knit and hardworking retail team to serve ice cream all summer long!
- Total compensation = averages between $20.00-$25.00 per hour (includes base + tips)
- Daytime availability, approximately 9:30am -5pm
- Consistent scheduling available!
- Paid Sick Pay
- Free Shift Treats
- Employee Discount
Who are we?
Sundae is an established artisan ice cream business with exciting growth opportunities on the horizon and a simple mission- To Share Joy, One Scoop at a Time. We are a friendly face, a familiar product, a welcoming smile, and part of the community. We strive to be “THE place to work” and do so by providing a fun workplace, career advancement, and community involvement. Sundae is the place you want your best friend to work.
Who are we looking for?
We are searching for a candidate who is:
- Enthusiastic about serving others
- A passionate team player who leads by example
- Self-motivated and has a strong work-ethic
- Responsible and trustworthy
- Coachable and receptive to feedback
Shift Leader Responsibilities:
- Timely and efficiently open the store, either alone or with a team
- Confidently and timely prepare food items; maintain an elevated awareness of stock levels
- Accurately communicate and serve customers with joy, demonstrate thorough knowledge of all product details and service standards
- Maintain responsible cash handling and perform closing cash out procedures accurately
- Exemplify Sundae’s customer service standards; execute with pride and leadership
- Participate in and contribute to all staff meetings and team cleaning tasks
- Lead a team to success during a shift by setting the example for positive customer interactions, portion control, and cleanliness standards
This list is generally descriptive and is not entirely inclusive. You will be joining a dynamic work environment and if you are a great fit for this job then you will thrive in this atmosphere.
Requirements
- 1+ years of customer service experience preferred
- Some foodservice experience preferred
- Must be 16 or older
- Must have work availability throughout summer season (approximately 9/30/2026)
Physical Requirements:
- Move, traverse or remain in a stationary position for up to 8 hours
- Constantly use manual (e.g., scooping ice cream) and automatic food service equipment and touchscreens
- Regularly move up to 25 pounds for a distance of 50 feet or more
- Occasionally ascend/descend ladder to clean or lift items stored above
- Occasionally position self to clean, maintain equipment, and retrieve items below counter height
Benefits
- Total compensation = averages between $20.00-$25.00 per hour (includes base + tips)
- Paid Sick Time
- Free Shift Treats
- Employee Discount
- Individualized mentorship and growth opportunities
Company
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