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Jobs / Customer Support Operations Analyst in India
1 month ago
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Gapinc·1 month ago
1 month ago

DC Support, Sr Analyst

Hyderabad, IndiaMid · 5-8 yearsCustomer Support Operations Analyst

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Must-have skills for this role

  • inventory management
  • data integrity
  • excel
  • financial analysis

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About this role

About the Role

The Senior Analyst will maintain the data integrity of the Distribution Center (DC) inventory in all the various inventory systems. This position requires thorough understanding of our corporate and warehouse systems. The Senior Analyst will need to escalate any issues with IT and leadership when issues with the audit resync occur. The candidate should have strong multitasking abilities, and excellent written and verbal communication skills.

What You'll Do

  • Review and assess current operational processes in DC Support by providing input and opportunities for improvement

  • Understands the Distribution Center (DC) inventory systems and how they impact the financial statements (Online/Retail/International DCs) 

  •  Responsible for ensuring the integrity and accuracy of DC inventory activity.  This includes reconciling transactional flow with upstream systems,and driving resolution of sync issues. 

  •  Manages the multi-Brand reconciliation process for North American and International DC’s 

  •  Responsible for analyzing DC inventory results and reporting 

  • Partners with IT to drive systemic issue resolution, root cause analysis, and fix implementation 

  • Represent DC Support in strategic and future growth initiatives 

  • The candidate is expected to currently reside in Hyderabad, India.

  • Ability to adapt when necessary to work extended hours (including weekends) based on business needs 

Who You Are

  • Broad understanding of finance, including business strategy and financial systems

  • Strong analytical and organizational skills, with demonstrated ability in making decisions and exercising good judgment.

  •  Subject matter expertise in business process and technology, with the ability to address highly complex technical issues.

  • Effective oral and written communication skills, with the ability to influence people and processes.

  • Intermediate excel skills and other tools such as Power BI and Power Queries

  • Bachelor’s degree in a business related field; MBA a plus

  • 5+ years business experience

  • Previous experience in Finance, retail a plus

Company

Gapinc
Hyderabad, India

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Gapinc's careers site·first seen 26 Aug 2026·last verified 8 Sept 2026·How we source jobs

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