NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Service Manager in Canada
13 days ago
Royal Bank of Canada·13 days ago
13 days ago

Delivery Director - GFT

Toronto, CanadaFull-timeSenior · 10-15 yearsCustomer Service Manager

Sign up free to see how well your resume matches this role.

Boost your chances at Royal Bank of Canada

How you compare FREE

?
Your scoreYour score: not yet known
→
35
Top 10%Top 10%: 35 out of 100

Top 10% of NextRaise users matched against Customer Service Manager roles in Canada.

Must-have skills for this role

  • program management
  • project management
  • financial services industry knowledge
  • stakeholder management

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Lead the delivery of large, multi-year finance and audit IT programmes, including the CFO Transformation Technology & Data workstream.
  • Oversee complex initiatives, manage cross-functional teams, and ensure alignment with strategic goals.

What they're looking for

  • PMP certification
  • CSM certification
  • Deep IT infrastructure expertise
  • Strong background in financial services

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Take on the role of Delivery Director and lead the delivery of large, multi-year finance and audit IT programmes, including the CFO Transformation Technology & Data workstream. Oversee complex initiatives, manage cross-functional teams, and ensure alignment with strategic goals. Ideal for experienced leaders with deep IT infrastructure expertise and a strong background in financial services.

Skills

  • program management
  • project management
  • change management
  • stakeholder management
  • resource planning
  • project scheduling
  • status reporting
  • financial services industry knowledge
  • kpi development
  • risk management
  • program governance
  • strategic planning
  • team leadership
  • vendor management
  • cross-functional collaboration
  • presentation skills
  • analytical skills
  • waterfall methodology
  • iterative methodology
  • pmp certification
  • csm certification
  • matrix management

Company

Royal Bank of Canada
Toronto, Canada

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Royal Bank of Canada·first seen 31 Aug 2026·last verified 9 Sept 2026·How we source jobs

Similar jobs

  • Head of Rental & Leasing at GeotabOakville, Canada–match not yet calculated
  • Head of Vocational at GeotabOakville, Canada–match not yet calculated
  • Customer Service Manager PT at Walmart(CAN) AB SHERWOOD PARK 03154 WM SUPERCENTER, Canada–match not yet calculated
  • (CAN) Customer Service Manager at Walmart(CAN) ON SMITHS FALLS 05811 WM SUPERCENTER, Canada–match not yet calculated
  • Director, Finance - Viability Gap Funding at cdpqfilialesMontréal, Canada–match not yet calculated

Browse more jobs

  • Customer Service Manager jobs in Canada
  • Customer Service Representative jobs in Canada
  • Customer Service Team Lead jobs in Canada
  • Customer Experience Specialist jobs in Canada
  • Customer Service Manager jobs in United States
  • Customer Service Manager jobs in United Kingdom