Delivery Lead - Deploy

About Us

Air-tek is a Canadian-based software company with a powerful suite of products that has already achieved significant traction in a large global market. Our customers are global airlines operating in complex, high-stakes environments where delivery quality, product quality, and customer trust matter deeply.

We operate in stealth mode during this growth phase. Our team is united by a passion for solving hard problems, building great products, and creating the passenger-centric travel industry. Based in Toronto, our culture is built on trust, collaboration, high standards, and continuous growth.

Overview

As a Senior Delivery Lead – Deploy, you will lead complex, customer-facing enterprise SaaS implementations for top-tier airline customers. You will own delivery outcomes across the full implementation lifecycle, from kickoff through go-live, stabilization, and transition to BAU.

This is a hands-on senior delivery leadership role, not a PMO coordination role. You will be expected to step into ambiguity, establish structure quickly, drive alignment across customer and internal teams, and maintain confidence with senior stakeholders throughout the implementation. You must be able to manage scope, challenge assumptions, hold the line when needed, and protect product integrity while still building strong customer trust.

Success in this role requires maturity, judgment, executive presence, and strong critical-path management in a fast-paced environment.