DELIVERY LEADER L3
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What you'll do
- Oversee & manage all iDEAS account deliveries within the SMU
- Drive iDEAS margin within the SMU
- Create an aggregated iDEAS delivery performance view for SMU CEO
- Manages all SMU delivery resources for iDEAS including hiring, staffing, training, certification etc.
- Owns Critical Delivery Escalations
- Plays customer interfacing role for critical delivery escalations as a senior delivery leader in SMU
What they're looking for
- Delivery Assurance
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
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Job Description
Responsibilities:
New role to oversee & manage all iDEAS account deliveries within the SMU
Responsible to drive iDEAS margin within the SMU
Responsible to create an aggregated iDEAS delivery performance view for SMU CEO
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Manages all SMU delivery resources for iDEAS including hiring, staffing, training, certification etc.
Owns Critical Delivery Escalations
Plays customer interfacing role for critical delivery escalations as a senior delivery leader in SMU
Responsibility of resolving escalations rests with global GBL/ practice teams
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Reporting line:
Reports solid to the iDEAS GBL Head; Dotted line reporting to the SMU CEO
Decision rights:
Accountable for i.e. has final say in any conflict pertaining to:
All People management decisions (including hiring, staffing, development, performance impact) for all iDEAS delivery resources within the SMU
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Selection of ADH-SL for the account
Deal RLS
Consulted for:
Deviations to RLS/ plan
Add. Onsite resources
Sign off on team extension/ roll-offs, staffing changes
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Mandatory Skills: Delivery Assurance .
Experience: >10 YEARS .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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Company
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