Delivery Manager

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors.

Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.

Our company is split into two business areas:

Utility Infrastructure –

Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators. 

Social Infrastructure -

Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.  

Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know — we want this to be the best possible experience for you.

To manage all site handover and acceptance, working towards the delivery of a project on a site-by-site basis. To manage the coordination of resources including the supply chain, staff, directly employed operatives etc., adopting a customer-focused approach to the client and their representatives.

Specific Duties

• Build strong Client relationships and participate in Client meetings, representing the ULC brand
• Manage the programme to ensure that site elements are being performed within KPIs
• Manage the workload of the team of co-ordinators and ensure this workload is monitored regularly
• Liaise with staff and operatives effectively and with respect
• Approve raised Purchase Orders (POs) ensuring all relevant background work has been done by Project Co-ordinator to ensure best value v service provided has been achieved
• Sign off and oversee the issue of method statements, risk assessments, Health & Safety Packs and Quality Plans
• Update internal trackers and schedules
• Input site data into internal and client systems where required
• Analyse reporting data to understand if discrepancies are occurring and elements are not hitting KPI dates.
• Recommend rectification measures to bring the programme back within required KPI timeframes if necessary
• Work closely with the Commercial team to ensure they are aware of any financial impact
• Ensure that these rectification measures are implemented and monitored for effectiveness
• Report on, manage and instigate continuous improvement by the effective use of KPIs
• Find efficiencies and improvements in internal and external processes.
• Ensure the procedures and requirements as detailed within the Company Procedures and Quality Manual are implemented at all times
• Any other duties as assigned

Health and Safety Responsibilities

• Set a good example to others by working safely
• Take reasonable care of yourself and any other person who may be affected by your actions and omissions
• Adopt a positive attitude, cooperate and assist the company in all aspects of Health, Safety and the Environment
• Understand and help to implement all relevant health and safety policies and arrangements based upon the policies.

Personal Skills

• Able to work on own initiative and as part of a team
• Organised
• Time management / able to work to deadlines
• Pays attention to detail
• Sound understanding of contracts and SLAs
• Negotiation skills
• People-management skills
• Problem-Solving skills
• Self-motivated and proactive
• Able to develop and maintain customer and internal relationships
• Able to drive results through planning the delivery of the project within the project timescales, making decisions and providing solutions

Qualifications

Technical Skills

• Good level of IT skills including excel, and other Microsoft packages
• Experience of working in the Telecommunications or similar industry
• Adept at manipulating client tools/reports on a regular basis
• Omnix, Evenflow, ADC Build, Remedy, Arqiva, WIG, SharePoint, Business Central skills are advantageous
• IT Qualifications
• Health and Safety Qualifications

Additional information

Benefits:

• Bike to work scheme
• Company pension
• Life insurance
• Private medical insurance
• Wellness programmes

Additional Information:

• Must be highly computer literate including Microsoft Office and confident in managing and working with large data sets
• This job is a full-time permanent role, 8am-5pm Monday to Friday from our Widnes Office
• Opportunity to spend time in and working closely with other departments will be provided to ensure the successful applicant gains a wide depth and breadth of experience and understanding of the company and industry

Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.