Digital Platform Operations Specialist
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What you'll do
- Manage the deployment and maintenance of website content, product information, and digital assets.
- Coordinate web merchandising activities, including homepage banners, product categorization, navigation, featured content, promotional placements, and product presentation.
- Ensure content accuracy, consistency, compliance, and alignment with brand guidelines across website.
- Perform routine website quality assurance (QA) before and after content deployment to ensure an optimal user experience.
- Troubleshoot website operational issues and coordinate with technical teams and external vendors to ensure timely resolution.
- Support continuous improvement of digital workflows, processes, documentation, and operational efficiency.
- Monitor website performance and digital operational metrics to identify optimization opportunities and support continuous improvements.
- Build strong working relationships with regional and global stakeholders to ensure effective collaboration and successful project delivery.
- Brief and manage web vendors to develop landing pages, campaign pages, and other digital assets tailored for the SEATW region.
- Perform other duties and special projects as assigned.
What they're looking for
- Bachelor’s degree in Marketing, Business, Digital Media, Information Technology, or a related discipline.
- 2–3 years of experience in digital marketing, website operations, digital content management, web merchandising, or a related field.
- Experience working with Content Management Systems (CMS) and coordinating website content updates.
- Strong project management, organizational, and stakeholder management skills.
- Excellent written and verbal communication skills with the ability to collaborate effectively across functions and countries.
- Strong attention to detail with excellent quality assurance and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment while meeting deadlines.
Nice to have
- Experience with website analytics or digital performance reporting tools is an advantage.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
About the Job: Thermo Fisher Scientific is seeking a dynamic and detail-oriented Digital Operations Specialist to join the Southeast Asia Marketing team. This role is responsible for supporting the day-to-day operations of digital platform by ensuring the timely deployment, maintenance, and optimization of website content, web merchandising activities, digital campaigns, and platform operations. Working closely with Marketing, Commercial, Customer Service and IT, the successful candidate will help deliver a seamless and engaging digital customer experience across regional web properties.
Responsibilities:
- Manage the deployment and maintenance of website content, product information, and digital assets.
- Coordinate web merchandising activities, including homepage banners, product categorization, navigation, featured content, promotional placements, and product presentation.
- Ensure content accuracy, consistency, compliance, and alignment with brand guidelines across website.
- Perform routine website quality assurance (QA) before and after content deployment to ensure an optimal user experience.
- Troubleshoot website operational issues and coordinate with technical teams and external vendors to ensure timely resolution.
- Support continuous improvement of digital workflows, processes, documentation, and operational efficiency.
- Monitor website performance and digital operational metrics to identify optimization opportunities and support continuous improvements.
- Build strong working relationships with regional and global stakeholders to ensure effective collaboration and successful project delivery.
- Brief and manage web vendors to develop landing pages, campaign pages, and other digital assets tailored for the SEATW region.
- Perform other duties and special projects as assigned.
Requirements & Qualifications:
- Bachelor’s degree in Marketing, Business, Digital Media, Information Technology, or a related discipline.
- 2–3 years of experience in digital marketing, website operations, digital content management, web merchandising, or a related field.
- Experience working with Content Management Systems (CMS) and coordinating website content updates.
- Strong project management, organizational, and stakeholder management skills.
- Excellent written and verbal communication skills with the ability to collaborate effectively across functions and countries.
- Strong attention to detail with excellent quality assurance and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment while meeting deadlines.
- Experience with website analytics or digital performance reporting tools is an advantage.
Join us and be part of a young, talented team of marketing professionals, where your expertise will drive digital operation excellence in the SEA region.
Company
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