Digital Solution Area Specialists IC2

Overview

Come build community, explore your passions and do your best work at Microsoft. This opportunity will allow you to bring your aspirations, talent, potential and excitement for the journey ahead. 

Are you inspired to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence? We are seeking individuals to help guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. Join us in integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications to help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.

As a Sales Specialist – AI Workforce, you will lead the charge in driving AI transformation across enterprise customers by positioning Microsoft’s AI Business Solutions—including Copilot, Copilot Studio, and Cloud PC/Virtualization offerings—as strategic enablers of productivity and innovation. You will engage business decision makers through consultative selling, develop compelling business cases, and orchestrate cross-functional teams to accelerate adoption and value realization. This role empowers you to shape customer intent, build pipeline, and deliver measurable impact while deepening your expertise in AI sales motions and contributing to a high-performance, learning-driven culture.

To prepare for the role, you will be enrolled in the Early-in-Profession (EiP) Program. This program exemplifies the company’s commitment to developing early-career talent through robust onboarding and mentorship. These programs are designed to accelerate new hires’ productivity, integrate them into Microsoft’s culture, and set them on a path for long-term growth within the company. Participants in EiP benefit from a comprehensive onboarding experience that includes immersive training, structured job shadowing with colleagues, and continuous support from dedicated mentors. By investing heavily in the first six months of a new employee’s tenure, Microsoft ensures its early-in-career hires build essential skills, confidence, and professional networks that will enable them to excel. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Lead consultative sales conversations with business decision makers, helping customers understand how Microsoft AI solutions, including Microsoft 365 Copilot, Copilot Studio, and AI agents—can transform the way they work.
• Serve as a trusted advisor by aligning AI solutions to customer business priorities, developing compelling business value and ROI cases, and guiding customers through their AI transformation journey.
• Drive adoption and growth of Microsoft AI solutions by identifying opportunities to deliver measurable customer value and business outcomes.
• Partner with technical specialists, engineering teams, customer success, and partner organizations to develop and execute end-to-end customer engagement and sales strategies.
• Identify and develop new sales opportunities through customer engagement, marketing programs, digital insights, and partner collaboration.
• Maintain accurate account plans, pipeline, and customer engagement activities to support business goals and sales execution.
• Collaborate across Microsoft solution areas—including AI, Security, Business Applications, Surface, Azure, and Modern Work—to deliver integrated customer solutions.
• Build strong relationships with internal and external stakeholders to accelerate customer success and achieve shared business objectives.
• Demonstrate Microsoft's values by operating with integrity, accountability, and a commitment to ethical business practices while proactively identifying and managing risks.
• Continuously develop expertise in AI, emerging technologies, and consultative selling to deliver exceptional customer experiences.

Qualifications

Required / minimum qualifications

• Bachelor's Degree in Information Technology, or related field AND 2+ years of technology-related sales or account management experience OR 3+ years of technology-related sales or account management experience.

Additional or preferred qualifications

• Bachelor's Degree in Information Technology, or related field AND 3+ years of technology-related sales or account management work experience OR 4+ years of technology-related sales or account management experience.

Digital Solution Area Specialists IC2 - The typical base pay range for this role across the U.S. is USD $27.60 - $51.49 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $37.26 - $54.76 per hour.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

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Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.